Every captured email — both sides of the conversation. PDFs marked OCR ✓ have their text indexed into Opus's context. Non-claim noise filed under _archive/.
in2025-12-01Guishard-Drummond, TaylorRE: Re: Claim#:046414618-01
Hello Mr. Sellars,
Thank you for the documentation. Please provide:
* Photos and an invoice for the new shed. It appears the document you submitted is just a quote and doesn't support the replacement.
* The full 2021 personal property list. Some of the words are cut off on the one you submitted.
* 2021 photos of all personal property items being claimed. I don't see damage photos of a grill, generator, pool cleaner, etc. We need photos of all damaged items.
Thank you for trusting Liberty Mutual & Safeco with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC62BE.8F794530]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Monday, December 1, 2025 10:20 AM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Claim#:046414618-01
Good morning Taylor,
Claim: 046414618-0001
Address: 6279 Greenhill Road, New Hope PA 18938
Phone: (212) 960-3201
Attaching documents for your review:
1. 6279 Greenhill.pdf - Overview of the damaged shed in pictures
2. Shed contents $8533 with Amazon references.pdf
3. Shed Removal Invoice $950.pdf
4. Shed Replacement Estimate $16k.pdf
5. Payment slip from Liberty Mutual $10728.pdf
It would be great if you could look up the official insurance liability for the shed on our policy. I recall it to be $32k for outbuildings. I have cc'd my wife, Audrey. She's always available by phone, 917-463-8489 too.
Best, Dan
(212) 960-3201
out2025-12-01Dan SellarsRe: Claim#:046414618-01
5. Each item that was involved in the claim can have a picture/receipt attached.* What do we do when we don't have a receipt like the bbq? You have a model-specific replacement cost, which is what the Amazon references indicate.*
Please confirm if you want every item with picture and invoice combined?
out2025-12-01Dan SellarsRe: Estimate (#74577) from Sheds Unlimited
I flagged the items that need to be like-for-like with the original.
in2025-12-02Ryan WeaverRe: Estimate (#74577) from Sheds Unlimited
Good morning Dan,
Attached is a quote that is a replica of the saltbox photo provided
[image: image.png]
[image: image.png]
*Ryan Weaver*
*Sheds Unlimited* | Sales Representative
717-442-3281 | shedsunlimited.net
2025 Valley Rd, Morgantown, PA 19543
<https://maps.google.com/?q=2025%20Valley%20Rd,%20Morgantown,%20PA%2019543>
out2025-12-02Dan SellarsRe: Estimate (#74577) from Sheds Unlimited
This looks good. Does your system allow you to add rain gutters back and front?
in2025-12-03Guishard-Drummond, TaylorRE: Re: Claim#:046414618-01
[http://image.email-libertymutual.com/lib/fe6a15707464047f7c1c/i/1/4d907e02-7.jpg]
[http://image.email-libertymutual.com/lib/fe6a15707464047f7c1c/i/1/9313bca2-2.jpg]
Hello Mr. Sellars,
Just wanted to follow up with you since we last spoke on 12/1/2025. During our call, you mentioned you would be following up with the shed company regarding the type of shed they estimated in 2022. Have they provided you with a response?
I also requested:
• The full 2021 personal property list. Some of the words are cut off on the one you submitted.
• 2021 photos of all personal property items being claimed on your list as we need photos of all damaged items.
Please let me know if you have any questions. Once we have the documentation, we can review your request further.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC6449.0E50F890]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[http://image.email-libertymutual.com/lib/fe6a15707464047f7c1c/m/1/Footer_Desktop.jpg]
[metadata: {Claim-Number : 060184906},{Exposure-Number : 01},{Category : Manual Outbound E-Mail},{Description : undefined},{Template-Id : PROPFREEFORM}]
Policy underwritten by Liberty Mutual Personal Insurance Company
© 2025 Liberty Mutual Insurance Company, 175 Berkeley Street, Boston, MA 02116
From: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Sent: Monday, December 1, 2025 2:56 PM
To: Dan Sellars <dan@gf.cx>
Cc: Audrey Lam <studio@audreylam.com>
Subject: RE: {EXTERNAL} Re: Claim#:046414618-01
Hello
Please see attached, a copy of the last email sent to you in 2021.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC6449.0E50F890]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx<mailto:dan@gf.cx>>
Sent: Monday, December 1, 2025 2:28 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com<mailto:Taylor.Guishard-Drummond@libertymutual.com>>
Cc: Audrey Lam <studio@audreylam.com<mailto:studio@audreylam.com>>
Subject: {EXTERNAL} Re: Claim#:046414618-01
5. Each item that was involved in the claim can have a picture/receipt attached. What do we do when we don't have a receipt like the bbq? You have a model-specific replacement cost, which is what the Amazon references indicate.
Please confirm if you want every item with picture and invoice combined?
out2025-12-03Dan SellarsRe: Claim#:046414618-01
Mrs Guishard-Drummond,
I'll need another 24 hours to complete the property contents, and it will be Friday before I can get to a dog kennel-sized/like-for-like replacement quote. The shed has the gutters added on that last quote.
out2025-12-03Dan SellarsRe: Estimate (#74577) from Sheds Unlimited
Got it.
in2025-12-05Guishard-Drummond, TaylorRE: Re: Claim#:046414618-01
Hi
Yes, please also include the ages of each item on your list.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC65D6.EF4A8F80]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Friday, December 5, 2025 11:02 AM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Claim#:046414618-01
Good morning Mrs Guishard-Drummond,
Brief update, just letting you know I'm still cleaning up the last of the Excel property contents list. Obviously, trying to close this out and hand it off to you and the team. Do you accept spreadsheet attachments?
Best, Dan
out2025-12-05Dan SellarsRe: Claim#:046414618-01
OK. I will red-box every item's age and highlight it. It will show on the excel too.
in2025-12-10WorkAssistClaimsSupportClaim#:046414618-01
[cid:image003.jpg@01D08F08.4657BD90]
[cid:image002.jpg@01D08F06.6B8AD220]
Hello Daniel B Sellars
Our Supplement Team has reviewed the supplement and additional items requested by your contractor for claim number 046414618.
The updated total repair estimate is now $19,289.04 with a supplemental payment
amount of $7,231.92. Attached to this message is a file including your updated estimate and the supplemental payment letter.
We issued payment directly to you.
A payment for your claim has commenced. You should receive an email and/or a text
from alert@getmypayment.libertymutual.com<mailto:alert@getmypayment.libertymutual.com>.
Please note that this email can take up to one business day for you to receive. The email
will include a secure link you can click to access our online payment center.
In our online payment center, you can choose a variety of ways to receive your money,
including debit card transfer, bank account transfer or check.
The link to our online payment center will expire 5 days after you have received it. If you
don’t access the payment center within these 5 days we will automatically mail a check to
your preferred mailing address.
Please review the attached letter explaining the payment breakdown.
We are Here to Help
If you have any questions, please contact your Claims Resolution Specialist, Taylor Guishard-drummond, by email at taylor.guisharddrummond@libertymutual.com<mailto:TAYLOR.GUISHARDDRUMMOND@LIBERTYMUTUAL.COM>or phone at 469-997-8854, and they'll be happy to help you. We can assist you more quickly if you reference your claim number in all communications.
You can also track your claim from your computer or mobile device at any time.
Thank you for trusting Liberty Mutual to protect your home.
------------
This email is being sent from an unmonitored email address. If you have any questions or
concerns, please DO NOT REPLY TO THIS EMAIL. Instead, contact your Liberty Mutual Claim Owner directly. Thank you.
[metadata: {Claim-Number : 046414618},{Exposure-Number : 01},{Category : Manual Outbound E-Mail},{Description : undefined},{Template-Id : PROPFREEFORM}]
Policy underwritten by Liberty Mutual Personal Insurance Company
© 2025 Liberty Mutual Insurance Company, 175 Berkeley Street, Boston, MA 02116
out2025-12-10Dan SellarsRe: Claim#:046414618-01
Good afternoon, Taylor,
In receipt of your official letters. Thanks for those.
• Attaching the latest property contents PDF (added the callout for product age). The work-in-progress spreadsheet will be the last piece of work that finalizes everything. I'm double-checking to make sure the links match the correct replacements, that original and replacement values are correctly stated, and that supporting URLs match products. All the ones in red are the *excluded damaged items with no receipts to prove ownership.
I'm getting close to handing it off. Audrey and I appreciate your patience & continued efforts with your team verifying and helping to structure the claim.
Talk soon, Dan
in2025-12-12Liberty MutualAction Required: Get your Liberty Mutual claim payment now
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<h1 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:21px; font-weight:normal; color: #1a1446; line-height: 27px; mso-line-height-rule: exactly;">Hello Daniel B, this is a reminder that a payment for your Property claim is waiting for you.<!--
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<p style="Margin:0;"><strong>What you need to do:</strong><br />
<br />
<strong>Get paid now</strong> by visiting our online payment center <strong></strong>and choosing how you would like to get paid. Options include debit card transfer, bank account transfer, or check.<br />
<br />
This secure link is only available for 5 days and expires:<strong> 12/15/2025 at 8:08 AM ET</strong>.</p>
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<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://www.getmypayment.libertymutual.com/session/343560559?m=1" style="height:40px;v-text-anchor:middle;width:258px;" arcsize="9%" strokecolor="#99E5EA" fillcolor="#99E5EA">
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<center style="color:#1a1446;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;">Get my payment</center>
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<![endif]--><a href="https://www.getmypayment.libertymutual.com/session/343560559?m=1" name="digitalpay_uat_libertymutual_ingo_m" style="background-color:#99E5EA;border-bottom:3px #06748C solid;border-radius:3px;color:#1a1446;display:inline-block;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;line-height:40px;text-align:center;text-decoration:none;width:258px;-webkit-text-size-adjust:none;mso-hide:all;" >Get my payment</a></div>
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<p style="Margin:0;"><br />
If you don't want the payment sent to you click the link above and select 'don't send me this payment'. Your adjuster will be notified of your response and will contact you.<br />
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<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block;" vspace="0" width="5" /></td>
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR TOP ONE COLUMN ATOMIC ELEMENTS HERE -->
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<td align="center" style="padding: 0px 0px 0px 0px;" valign="center"><img alt="" border="0" src="http://image.email-libertymutual.com/lib/fe5615707d6d0d747717/m/1/IC_Basic_Card.png" style="width:25px;max-width:100%;height:auto;display:block;" width="25" /></td>
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<h2 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly;">Payment details <!--
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<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:9px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR BOTTOM ONE COLUMN ATOMIC ELEMENTS HERE -->
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Payee:</b> Daniel B Sellars <!--
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<p style="Margin:0;"><b>Coverage:</b> Property - Appurtenant Structures<!--
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<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:29px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Envelope Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/258a8b1a-6197-42e4-9fc3-c3b40bbc68c5.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
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<h3 style="Margin:0;font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #1a1446; line-height: 20px; mso-line-height-rule: exactly;">Taylor Guishard-Drummond</h3>
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<p style="Margin:0;">Claims Representative</p>
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<p style="Margin:0;"><a alias="Contact Info - Email Link" href="mailto:TAYLOR.GUISHARD-DRUMMOND@LIBERTYMUTUAL.COM" name="mailto_CUSTOM_CLAIMS_REPRESENTATIVE" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; font-weight:normal;" ><strong style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; ">Email</strong></a></p>
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Mobile Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/db97d813-982e-47b9-ac10-dcdcbd95472c.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
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<td align="center" style="padding: 0px 0px 0px 15px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<p style="Margin:0;">Direct: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;">469-997-8854</span></p>
<p style="Margin:0;">Ext: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;"> </span></p>
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<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:24px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
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<td align="center" style="padding: 20px 15px 0px 15px;" valign="middle"><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<tr>
<td align="center" style="background-color:#f5f5f5;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
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<td align="left" style="padding:12px 15px 20px 15px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- -->
<tr>
<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">Failure to select your preferred payment within the timeframe above will result in a check being mailed to the address in your claim file. Checks may take 7-10 additional business days for processing.<br />
<br />
Funds availability varies based on the payment method you choose and the capabilities of your account issuer. The method of payments being offered are debit card transfer, bank account transfer, or paper check. The choice of how you are paid is solely your own. Under federal and state law, your selection of one of the payment options available in the Liberty Mutual payment center (by clicking on that option) is binding on you. Liberty Mutual will not apply transaction fees for any payment method.</td>
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">For information regarding Liberty Mutual's privacy notice, please visit <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjES1&kn=4&r=LTY4OTQ5NjYwNjUS1&b=0&j=MzA4MTA0MzE4NwS2&mt=1&rt=0" name="Hyperlink_20200821_091025808" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" target="_blank" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">www.LibertyMutual.com/privacy</font></a> or call <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjES1&kn=2&r=LTY4OTQ5NjYwNjUS1&b=0&j=MzA4MTA0MzE4NwS2&mt=1&rt=0" name="tel__1800_344_0197" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">1-800-344-0197</font></a> to request a paper copy.<br />
<br />
If you wish to change your communication preferences for this claim, please login or register for your online account to update your contact information.</td>
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<p style="Margin:0;">Policy underwritten by Liberty Mutual Personal Insurance Company.</p>
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<p style="Margin:0;">ⓒ 2025 Liberty Mutual Insurance<br />
<span style="color:#f5f5f5;">Claim=046414618 Cat=Correspondence SubCat=Financial Exp=01 Activity=N Dsc=PayYourWay - Reminder Notification </span></p>
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<grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration><IMG src="http://links.ingomoney.mkt6130.com/open/log/49158461/LTY4OTQ5NjYwNjUS1/0/MzA4MTA0MzE4NwS2/1/0" style="display: none"></body>
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in2025-12-12Liberty MutualConfirmation: Payment on claim #046414618 has been made
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<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;">Claim payment receipt inside</div>
<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;"> ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div>
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<td align="center" style="padding:20px 15px 20px 15px;" valign="middle"><!-- turns off logo url if web id is geico or manually set to off --><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<p style="Margin:0;">A payment for your Property claim was successfully processed on 12/12/2025 at 2:22 PM ET in the amount of $7,231.92. <!--
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<div class="mobFullWidth" style="width:100%;max-width:279px;display:inline-block;vertical-align:top;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR LEFT COLUMN ATOMIC ELEMENTS HERE --><!-- --><!--End COPY--><!--START COPY--><!-- -->
</table>
</div>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]--></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR BOTTOM ONE COLUMN ATOMIC ELEMENTS HERE -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Coverage:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Property - Appurtenant Structures <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- COPY START --><!-- COPY START -->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Date of Incident:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">07/29/2021 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--COPY END--><!-- COPY START -->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Payment Method:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Bank account<br />
Bank Account 7765<!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--COPY END--><!-- COPY START -->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Paid to:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Daniel B Sellars <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Gross Amount:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$19,289.04 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Less Deductible:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$0.00 <!--
--></p>
<!-- --></td>
<!-- --><!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Less Adjustment:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$12,057.12 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Payment Amount:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$7,231.92 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Transaction ID:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">343560559 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"> <br />
Loss Location: 6279 GREENHILL RD, NEW HOPE, PA 18938-9646<br />
</p>
<!-- --></td>
<!-- -->
</tr>
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Note: This payment reflects the recoverable depreciation amount after replacement of your damaged property. Thank you for insuring with Liberty Mutual. <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:transparent; min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:29px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
</table>
</td>
</tr>
</table>
</td>
<!-- -->
<td align="center" height="5" style="height:5px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="5" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block; height:5px;" vspace="0" width="1" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:transparent;" width="100%">
<tr>
<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
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<h3 style="Margin:0;font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #1a1446; line-height: 20px; mso-line-height-rule: exactly;">Taylor Guishard-Drummond</h3>
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<span style="color:#f5f5f5;">Claim=046414618 Cat=Correspondence SubCat=Financial Exp=01 Activity=N Dsc=PayYourWay - Receipt - Digital Transfer</span></p>
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in2025-12-18Guishard-Drummond, TaylorRE: # Claim#:046414618-01
Hello,
Thank you for your email. Correct, the approved Replacement Cost Value for the shed, fence repairs, and kennel total is $19,289.04. You have been paid $16,960.22 to date ($9,728.30 on 8/10/2021 + $7,231.92 on 12/10/2025). .
There is $115.58 of non-recoverable depreciation for the fence repairs. However, once the work is complete and we receive the final invoice, we will release the recoverable depreciation in the amount of $1,213.24.
Please let me know if you have any questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC6FE3.29EE88B0]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Wednesday, December 17, 2025 10:56 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} #046414618
Dear Mrs Guishard-Drummond,
Thank you for the $7,231.92 payment. Please can you explain the breakdown further? What is the $12K adjustment? Is the gross amount of $19K from your review team?
$7,231k will not cover the replacement of the shed, its contents, or the kennels. Is there another payment that is being processed?
Thanks,
Dan Sellars
dan@gf.cx<mailto:dan@gf.cx>
-----------------------
US +1 (212) 960 3201
out2025-12-18Dan Sellars#046414618
Dear Mrs Guishard-Drummond,
Thank you for the $7,231.92 payment. Please can you explain the breakdown further? What is the $12K adjustment? Is the gross amount of $19K from your review team?
$7,231k will not cover the replacement of the shed, its contents, or the kennels. Is there another payment that is being processed?
Thanks,
Dan Sellars
dan@gf.cx
-----------------------
US +1 (212) 960 3201
in2025-12-19Guishard-Drummond, TaylorRE: Re: Claim#:046414618-01
Good Morning,
Thank you for your email. I wanted to clarify that we did not request you to locate the replacement items or provide current pricing details.
Our request was specifically for:
* Photos of the damage from 2021 and;
* Your 2021 personal property list, which should include the item name/brand, age, and original purchase cost
Once we receive these, our team will handle the additional research and verification.
Please let me know if you have any questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC70B7.F24AB2A0]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Wednesday, December 10, 2025 12:29 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Claim#:046414618-01
Good afternoon, Taylor,
In receipt of your official letters. Thanks for those.
* Attaching the latest property contents PDF (added the callout for product age). The work-in-progress spreadsheet will be the last piece of work that finalizes everything. I'm double-checking to make sure the links match the correct replacements, that original and replacement values are correctly stated, and that supporting URLs match products. All the ones in red are the *excluded damaged items with no receipts to prove ownership.
I'm getting close to handing it off. Audrey and I appreciate your patience & continued efforts with your team verifying and helping to structure the claim.
Talk soon, Dan
out2025-12-19Dan SellarsRe: Claim#:046414618-01
out2025-12-20Dan SellarsUpdate: Dec 20th
Dear Taylor Guishard-Drummond,
In the previous email, you will see the expenses for the tree removal, shed removal, fence repair and electrical isolation of the shed. Will they reimburse this figure of $6047? This should be separate from the shed and kennel replacement costs.
Payment Status:
$9,728. 30 paid on 08/09/21
$7,231.92 paid on 12/12/2025
Could you help explain the "less-adjustment" figure of $12,057.12
It would be helpful to see the breakdown for the individual amounts allocated to the shed replacement, kennel replacement, repairs (separated from the contents of the shed). We are claiming for a shed, kennel, contents and clean-up/repairs. I'll continue to add up the property contents.
To be clear, the contents figure uses the exisiting purchase price without reference to current replacement costs.
Appreciate your help and patience in closing out this claim.
Dan and Audrey
>> Our request was specifically for:
>>
>> • Photos of the damage from 2021 and;
>> • Your 2021 personal property list, which should include the item name/brand, age, and original purchase cost
Dan Sellars
dan@gf.cx
-----------------------
US +1 (212) 960 3201
in2025-12-22Guishard-Drummond, TaylorRE: 046414618-01
Hello,
Thank you for your email.
It appears per the quote, over a year after the loss occurred, Aratech charged to dig up the feeder cable and terminate the circuit. The policy would not owe to dig up the electricity as it owes to replace the shed. If you have more information from the technician on why they needed to dig it up, we can always review any new information.
To address the tree removal of $4800, we would need a copy of the tree removal quote/invoice to match the bank statement provided.
The $12k adjustment is:
* $1,000 deductible (your out of pocket expense for the claim)
* $1,213.24 Recoverable Depreciation
* $115.58 Non-Recoverable Depreciation
* $9,728.30 Prior Payment
Once the work is complete and we receive the final invoice, we will release the recoverable depreciation in the amount of $1,213.24.
Determining the breakdown for the individual amounts allocated:
By adding the dollar figures within RC column on the estimate, you will find the total amount approved for each line item.
Totals:
Fence= $ 738.32
Shed = $ 17,263.17
Kennel = $ 1,287.55
Please let me know if you have any questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC7318.331A1930]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Saturday, December 20, 2025 5:19 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Subject: {EXTERNAL} Update: Dec 20th
Dear Taylor Guishard-Drummond,
In the previous email, you will see the expenses for the tree removal, shed removal, fence repair and electrical isolation of the shed. Will they reimburse this figure of $6047? This should be separate from the shed and kennel replacement costs.
[cid:image002.png@01DC7318.331A1930]
Payment Status:
$9,728. 30 paid on 08/09/21
$7,231.92 paid on 12/12/2025
Could you help explain the "less-adjustment" figure of $12,057.12
It would be helpful to see the breakdown for the individual amounts allocated to the shed replacement, kennel replacement, repairs (separated from the contents of the shed). We are claiming for a shed, kennel, contents and clean-up/repairs. I'll continue to add up the property contents.
[cid:image003.png@01DC7318.331A1930]
To be clear, the contents figure uses the exisiting purchase price without reference to current replacement costs.
Appreciate your help and patience in closing out this claim.
Dan and Audrey
Our request was specifically for:
* Photos of the damage from 2021 and;
* Your 2021 personal property list, which should include the item name/brand, age, and original purchase cost
Dan Sellars
dan@gf.cx<mailto:dan@gf.cx>
-----------------------
US +1 (212) 960 3201
in2025-12-22Guishard-Drummond, TaylorRE: Re: 046414618-01
Hello,
Thank you, I will await the electrician’s documentation.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC7351.0C6B8330]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Monday, December 22, 2025 2:39 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: 046414618-01
Attached invoice for $4800 for tree removal.
I put a note in with the electricians this morning to get written confirmation. They isolated the power to the shed to comply with state/township electrical code. The trench was a 1-foot box for the plastic ground box. The picture attached shows it 2-3 feet away from the concrete pad.
out2025-12-22Dan SellarsRe: 046414618-01
Attached invoice for $4800 for tree removal.
I put a note in with the electricians this morning to get written confirmation. They isolated the power to the shed to comply with state/township electrical code. The trench was a 1-foot box for the plastic ground box. The picture attached shows it 2-3 feet away from the concrete pad.
out2025-12-22Dan SellarsRe: Insurance Company - Original Invoice $4800.78
Attached for reference from our records:
GOLDENBERGS ESTATE MANAGE 550000011627
215 219 9679 $4800.78
PERKASIE
in2025-12-23Guishard-Drummond, TaylorRE: Re: 046414618-01
Hello,
Thank you for the tree removal invoice. In addition to the tree that fell and damaged the shed and fence, it appears the tree removal company also removed a dead oak at the end of the driveway and a hanging beech limb over the driveway.
However, because the invoice is not itemized, we would need the invoice specifically for the removal of the large poplar tree that fell on the shed and fence as the policy would not owe for maintenance of trees that did not damage a covered structure.
Once received, we can process your request for reimbursement.
Please let me know if you have any questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC73D8.C641BF40]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Monday, December 22, 2025 2:39 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: 046414618-01
Attached invoice for $4800 for tree removal.
I put a note in with the electricians this morning to get written confirmation. They isolated the power to the shed to comply with state/township electrical code. The trench was a 1-foot box for the plastic ground box. The picture attached shows it 2-3 feet away from the concrete pad.
out2025-12-23Dan SellarsRe: 046414618-01
The original quote for just the tree was $4800. I'll have them price it less those two minor two items mentioned. Look for a revised invoice in Jan 2026. Where are you with pricing and assessing property contents?
out2025-12-23Dan SellarsRe: Insurance Question/Letter
Joel -- This was the AI response to the question
https://chatgpt.com/share/694b159d-331c-8001-b587-046640a893e2
in2025-12-24Guishard-Drummond, TaylorRE: Re: 046414618-01
Hello
Thank you for your email. I have received 22 photos, but it appears the excel sheet you labeled as ‘work in progress’ had over 30 line items so I am a bit confused on how many items you are claiming.
Can you please send me your full 2021 personal property list and all photos so that I can address the complete personal property claim?
Please let me know if you have any questions.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC74B0.613FCEB0]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Tuesday, December 23, 2025 4:11 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: 046414618-01
The original quote for just the tree was $4800. I'll have them price it less those two minor two items mentioned. Look for a revised invoice in Jan 2026. Where are you with pricing and assessing property contents?
out2025-12-24Dan SellarsRe: 046414618-01
FYI - I'm having to get the tree company to adjust it invoice and the electrician to write up his assessment. I have several items missing receipts they require paper searching. I’m batching it. Sorry.
in2025-12-31Guishard-Drummond, TaylorRE: Re: 046414618-01
Good Morning,
Just wanted to follow up to see if you’ve had the chance to complete your full personal property list for the 2021 items being claimed?
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC7A26.5DA8C600]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Guishard-Drummond, Taylor
Sent: Wednesday, December 24, 2025 11:55 AM
To: 'Dan Sellars' <dan@gf.cx>
Cc: Audrey Lam <studio@audreylam.com>
Subject: RE: {EXTERNAL} Re: 046414618-01
Hello,
If you have photos from 2021 and you can tell me the items name/brand name and age based on the photo, we can also review it.
Please just update the personal property list so all items are listed and submit it.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC7A26.5DA8C600]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx<mailto:dan@gf.cx>>
Sent: Wednesday, December 24, 2025 11:51 AM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com<mailto:Taylor.Guishard-Drummond@libertymutual.com>>
Cc: Audrey Lam <studio@audreylam.com<mailto:studio@audreylam.com>>
Subject: {EXTERNAL} Re: 046414618-01
FYI - I'm having to get the tree company to adjust it invoice and the electrician to write up his assessment. I have several items missing receipts they require paper searching. I’m batching it. Sorry.
out2025-12-31Dan SellarsRe: 046414618-01
I will submit costs based on the replacement cost of the items on the original invoices.
_Keep the file open as the delay of rejecting the invoice for the electrician_ and the tree work is because _you are asking for changes. _If you need to speak to the PA State Commission about the legality of completing a case. These folks are pretty helpful and have good advice.
https://www.pa.gov/agencies/insurance
https://www.pa.gov/agencies/insurance/consumer-help-center
in2026-01-01Guishard-Drummond, TaylorAutomatic reply: Re: 046414618-01
Thank you for your email. I apologize but I am out of the office, returning on 1/2/2026 due to the holiday, with no access to voicemail or email.
Track your claim, anytime, anywhere with your online account at Libertymutual.com or Safeco.com
I am committed to helping you get back to normal as quickly as possible. I will respond to your message when I return on 1/2/2026.
Thank you for trusting Liberty Mutual and Safeco with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
out2026-01-01Dan SellarsRe: 046414618-01
The electrician's explanation for the cost ($297) of removing live wiring prior to the removal of the shed. Let me know if this can be approved as part of the replacement.
in2026-01-02Guishard-Drummond, TaylorRE: Re: 046414618-01
Hello,
Thank you for your email. I have reviewed the lists and photos of items submitted. The pricing team is working on addressing the pricing for all items except the items listed below. If you have better photos to support the claimed damages, please submit them for further review.
Items not approved:
- Husqvarna 150BT 50.2cc 2-Cycle 434 CFM 251 MPH 2 - photo shows a picture of the box, but no damage photos supporting damage to the item
- AlorAir Basement/Crawt Space Dehumidifiers 198 PPD (Saturation), 90 PPD (AHAM) 5 Years Warranty, HGV Defrusting System, CETL, up to 2,600 Sq. Ft, Remote Monitoring - no damage in photos
- ALORAIR Storm LGR Extreme Smart WIFi Commercial Dehumidifier with Pump, 180 PPD at AHAM, 5 Years Warranty, cETL Listed, Memory Starting, for Damage Re - no damage in photos
- DEWALT 20V MAX Cordless ImpactWrench, 1/2-Inch, Tool Only (DCF889B) - no damage in photos
- GENERAC 6500W GENERATOR W CORD STORM $699.00 - no damage in photos
-Scotts Halts Crabgrass & Grassy Weed Preventer, 5,000 sq. ft. - bags are not punctured/ripped in the photos
-DeWalt DCST922 20v XR Brushless 14Foldable String Trimmer - no damage in photos
-NorthStar tow-behind trailer boom broadcast and spot sprayer - no damage in photo
- Pella full-view storm/screen door - photo shows a picture of the box, but no damage photos supporting damage to the door
- Hitachi C10FCE2 10-inch compound miter saw - no damage in photo
- Antique Table Base - No damage in photo
Please let me know if you have any questions.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DC7BFB.1AE7D140]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Friday, January 2, 2026 1:30 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: 046414618-01
Hi Taylor,
HNY 2026 --- Here's the estimate of the missing items for your review. These are the items where I have missing receipts
[cid:image005.png@01DC7BFB.1AE7D140]
This concludes the extent of the property contents.
out2026-01-02Dan SellarsRe: 046414618-01
Hi Barry,
Recently, with Mrs Guishard-Drummond, who took over the case in October, we have provided an ongoing communication about property contents lists with the first submission dating back to 1st Dec 2025, and now that it's 2nd Jan 2026, we are only learning that you have issues with this property contents claim, citing lack of visible water damage.
• *Our effort to furnish you with the correct evidence and support information is now 31 days & 6 submissions, where we tried to use every opportunity to seek greater clarification and helpful effort to help get a resolution. Only today have we received feedback on those pictures and evidence.*
However, before escalating this through the Pennsylvania Department of Insurance, I’d like to see whether reassignment to a Pennsylvania-based representative resolves these issues inline with Pennsylvania claim handling norms.
• *The challenge with this case was that Liberty Mutual rejected an inspection on-site, citing it was a small claim. We are using the original 2021 incident pictures. When you deemed no adjuster necessary, it makes closing out this case harder and more reliant on the inspection damage pictures we took.*
I'm a homeowner, not a professional insurance adjuster, and the lengths that we have to go to prove our damage and loss is challenging and difficult for us. It seems like the goalposts keep moving, that you'll ask for something when it could have easily been addressed up-front to back in 2021 and again, one month ago, when we re-opened this case to get closure.
• *As a example, we submitted a small cost ($297) to ensure the electrical supply shut-off complied with PA local and state building and electrical code. This cost was rejected as the invoice has the words, "dig a trench" so we reached out to the electricians to have to written explanation that an underground electrical feed has to be disconnected prior to removal. Asking the homeowner to pay out of pocket to have the structure electrically disconnected and made-safe. It's a responsible part of getting the shed ready for the replacement, which is a cost that is necessary.*
In rejecting and asking for greater clarification, it now takes extra work just to get your representative comfortable with the state electrical code. A local adjuster would know that safe handling of the electrical supply is necessary for compliance. This is just one example. If every aspect of the property claim follows this delay pattern, we are months away from a fair settlement and weeks of communication back and forth.
• *Given the delays, given the lack of original on-site inspection, and the Pennsylvania-specific nature of this loss, I’m requesting reassignment to a Pennsylvania-based claims professional familiar with local claim handling requirements*
Regards, Dan
in2026-01-06Wilson, BarryRE: Re: 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Dear Mr. Sellars,
I have received your email and will review your claim with Taylor. We will work to provide you with an update before the end of the week or early next week at the latest.
Thank you,
Barry Wilson, MBA
Claims Team Manager
Property - Inside
─────────────────────────────
Liberty Mutual Insurance I Safeco Insurance
PO Box 5014 Scranton, PA 18505-5014
Direct Phone Number: (407) 871-4489
My FL License Number: W086771
Track your claim, anytime anywhere with your online account at LibertyMutual.com<https://eservice.libertymutual.com/login/?layout=nonadpt&theme=web&target=reportClaim> or Safeco.com<https://eclaims.safeco.com/selection/>
For faster claims processing, we strongly encourage customers to file new claims online at Liberty Mutual<https://fileaclaim.libertymutual.com/> or Safeco<https://fileaclaim.safeco.com/>, and to monitor and manage their claims online at Libertymutual.com/online-claims<https://www.libertymutual.com/log-in?target=claims> or Safeco.com/online-claims<https://customer.safeco.com/accountmanager/Login/login.aspx?OriginalURL=https://eclaims.safeco.com/selection>. For the fastest service during normal business hours, we recommend utilizing our 2-way text program. Ask me how to sign up for our 2-way texting program
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ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Friday, January 2, 2026 at 17:17
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>, Wilson, Barry <Barry.Wilson@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: 046414618-01
Hi Barry,
Recently, with Mrs Guishard-Drummond, who took over the case in October, we have provided an ongoing communication about property contents lists with the first submission dating back to 1st Dec 2025, and now that it's 2nd Jan 2026, we are only learning that you have issues with this property contents claim, citing lack of visible water damage.
[cid:17673899761720.8060787006719505@content.messagingengine.com]
* Our effort to furnish you with the correct evidence and support information is now 31 days & 6 submissions, where we tried to use every opportunity to seek greater clarification and helpful effort to help get a resolution. Only today have we received feedback on those pictures and evidence.
However, before escalating this through the Pennsylvania Department of Insurance, I’d like to see whether reassignment to a Pennsylvania-based representative resolves these issues inline with Pennsylvania claim handling norms.
* The challenge with this case was that Liberty Mutual rejected an inspection on-site, citing it was a small claim. We are using the original 2021 incident pictures. When you deemed no adjuster necessary, it makes closing out this case harder and more reliant on the inspection damage pictures we took.
I'm a homeowner, not a professional insurance adjuster, and the lengths that we have to go to prove our damage and loss is challenging and difficult for us. It seems like the goalposts keep moving, that you'll ask for something when it could have easily been addressed up-front to back in 2021 and again, one month ago, when we re-opened this case to get closure.
* As a example, we submitted a small cost ($297) to ensure the electrical supply shut-off complied with PA local and state building and electrical code. This cost was rejected as the invoice has the words, "dig a trench" so we reached out to the electricians to have to written explanation that an underground electrical feed has to be disconnected prior to removal. Asking the homeowner to pay out of pocket to have the structure electrically disconnected and made-safe. It's a responsible part of getting the shed ready for the replacement, which is a cost that is necessary.
In rejecting and asking for greater clarification, it now takes extra work just to get your representative comfortable with the state electrical code. A local adjuster would know that safe handling of the electrical supply is necessary for compliance. This is just one example. If every aspect of the property claim follows this delay pattern, we are months away from a fair settlement and weeks of communication back and forth.
* Given the delays, given the lack of original on-site inspection, and the Pennsylvania-specific nature of this loss, I’m requesting reassignment to a Pennsylvania-based claims professional familiar with local claim handling requirements
Regards, Dan
in2026-01-13Liberty MutualAction Required: Get your Liberty Mutual claim payment now
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<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;"> ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div>
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<td align="center" style="padding:20px 15px 20px 15px;" valign="middle"><!-- turns off logo url if web id is geico or manually set to off --><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<td align="left" style="padding: 8px 15px 8px 15px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" valign="top" width="100%"><span style="text-decoration:none; outline:none; display:inline-block !important; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" target="_blank">Claim Number: 046414618</span></td>
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<h1 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:21px; font-weight:normal; color: #1a1446; line-height: 27px; mso-line-height-rule: exactly;">Hello Daniel B, a payment for your Property claim is waiting for you.<!--
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<p style="Margin:0;"><strong>What you need to do:</strong><br />
<br />
<strong>Get paid now</strong> by visiting our online payment center <strong></strong>and choosing how you would like to get your money. Options include debit card transfer, bank account transfer, or check.<br />
<br />
This secure link is only available for 5 days and expires:<strong> 1/18/2026 at 3:02 PM ET</strong>.</p>
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<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://www.getmypayment.libertymutual.com/session/348112924?m=1" style="height:40px;v-text-anchor:middle;width:258px;" arcsize="9%" strokecolor="#99E5EA" fillcolor="#99E5EA">
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<center style="color:#1a1446;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;">Get my payment</center>
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<![endif]--><a href="https://www.getmypayment.libertymutual.com/session/348112924?m=1" name="digitalpay_uat_libertymutual_ingo_m" style="background-color:#99E5EA;border-bottom:3px #06748C solid;border-radius:3px;color:#1a1446;display:inline-block;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;line-height:40px;text-align:center;text-decoration:none;width:258px;-webkit-text-size-adjust:none;mso-hide:all;" >Get my payment</a></div>
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<p style="Margin:0;"><br />
If you don't want the payment sent to you, click the link above and select 'don't send me this payment'. Your adjuster will be notified of your response and will contact you.<br />
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<td align="center" style="padding: 0px 0px 0px 0px;" valign="center"><img alt="" border="0" src="http://image.email-libertymutual.com/lib/fe5615707d6d0d747717/m/1/IC_Basic_Card.png" style="width:25px;max-width:100%;height:auto;display:block;" width="25" /></td>
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<p style="Margin:0;"><b>Payee:</b> Daniel B Sellars<!--
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<p style="Margin:0;"><b>Coverage:</b> Property - Personal Property Unscheduled<!--
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Envelope Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/258a8b1a-6197-42e4-9fc3-c3b40bbc68c5.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
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<h3 style="Margin:0;font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #1a1446; line-height: 20px; mso-line-height-rule: exactly;">Taylor Guishard-Drummond</h3>
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<p style="Margin:0;">Claims Representative</p>
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<p style="Margin:0;"><a alias="Contact Info - Email Link" href="mailto:TAYLOR.GUISHARD-DRUMMOND@LIBERTYMUTUAL.COM" name="mailto_CUSTOM_CLAIMS_REPRESENTATIVE" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; font-weight:normal;" ><strong style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; ">Email</strong></a></p>
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Mobile Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/db97d813-982e-47b9-ac10-dcdcbd95472c.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
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<p style="Margin:0;">Direct: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;">469-997-8854</span></p>
<p style="Margin:0;">Ext: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;"> </span></p>
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- -->
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">Failure to select your preferred payment within the timeframe above will result in a check being mailed to the address in your claim file. Checks may take 7-10 additional business days for processing.<br />
<br />
Funds availability varies based on the payment method you choose and the capabilities of your account issuer. The method of payments being offered are debit card transfer, bank account transfer, or paper check. The choice of how you are paid is solely your own. Under federal and state law, your selection of one of the payment options available in the Liberty Mutual payment center (by clicking on that option) is binding on you. Liberty Mutual will not apply transaction fees for any payment method.</td>
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">For information regarding Liberty Mutual's privacy notice, please visit <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjkS1&kn=4&r=LTY5NDY4Mjk4NTYS1&b=0&j=MzEwMTAzNTQ2NwS2&mt=1&rt=0" name="Hyperlink_20200821_091025808" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" target="_blank" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">www.LibertyMutual.com/privacy</font></a> or call <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjkS1&kn=2&r=LTY5NDY4Mjk4NTYS1&b=0&j=MzEwMTAzNTQ2NwS2&mt=1&rt=0" name="tel__1800_344_0197" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">1-800-344-0197</font></a> to request a paper copy.<br />
<br />
If you wish to change your communication preferences for this claim, please login or register for your online account to update your contact information.</td>
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<p style="Margin:0;">Policy underwritten by Liberty Mutual Personal Insurance Company.</p>
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<p class="footer" style="Margin:0;"><span style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;">E-mail sent to dan@gf.cx by: Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA.</span></p>
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<p style="Margin:0;">ⓒ 2026 Liberty Mutual Insurance<br />
<span style="color:#f5f5f5;">Claim=046414618 Cat=Correspondence SubCat=Financial Exp=02 Activity=N Dsc=PayYourWay - Initial Notification </span></p>
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in2026-01-13Guishard-Drummond, TaylorClaim# 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Hi,
Supplement payment was issued to you for your 2021 tree removal invoice (attached) and Electrician invoice in the amount of $4,897.00 via printed check, which you should expect within 5-7 business days. Please note that the rebuild estimate reflects an amount of recoverable depreciation that is initially being withheld, in the amount of $ 1,213.24.
The payment will include the mortgage company as a payee since the rebuild estimate exceeds $10,000. Please contact the mortgage company for assistance with getting the check endorsed and provide them with the check and a copy of the estimate attached to this email.
Upon completion of the repairs, please submit to our office the final invoice or certificate of completion for the repairs, saying the “job has been completed as per our estimate,” and the dumpster receipt for the debris removal and we will send to you, the recoverable depreciation and any other money that is owed at that time, such as a paid when incurred or code upgrade.
Payment was issued to you for personal property in the amount of $1,862.06 via Pay Your Way. Please note that this amount reflects an amount of recoverable depreciation that is initially being withheld, in the amount of $ 3,206.20.
A payment for your claim has commenced. As part of your claims experience, once this payment has been reviewed and released by your handling Adjuster, after which you should receive an email and/or a text from GetMyPayment@LibertyMutual.com<mailto:GetMyPayment@LibertyMutual.com>.
Please note that this email can take up to one business day for you to receive. The email will include a secure link you can click to access our online payment center.
In our online payment center, you can choose a variety of ways to receive your money, including debit card transfer, bank account transfer or check.
The link to our online payment center will expire 5 days after you have received it. If you don’t access the payment center within these 5 days, we will automatically mail a check to your preferred mailing address.
Upon replacement of the personal property items, please submit to our office the paid receipt/invoice(s) and we will send to you, the recoverable depreciation. Please keep in mind that if you spend less than estimated for the items replacement, we will release the recoverable depreciation payment up to the amount you spent.
As previously mentioned, we are always willing to review any new documentation or photos you may have to further support the additional personal property items you are claiming. Please feel free to contact me if you have any additional questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[X]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
in2026-01-14Guishard-Drummond, TaylorRE: Claim# 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Hi Mr. Sellars,
I attempted to call you both today and yesterday, but unfortunately we did not connect. I have emailed and mailed the settlement documentation to you.
Please don't hesitate to reach out to me if you have any questions or concerns.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[X]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Date: Tuesday, January 13, 2026 at 15:02
To: dan@gf.cx <dan@gf.cx>
Subject: Claim# 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Hi,
Supplement payment was issued to you for your 2021 tree removal invoice (attached) and Electrician invoice in the amount of $4,897.00 via printed check, which you should expect within 5-7 business days. Please note that the rebuild estimate reflects an amount of recoverable depreciation that is initially being withheld, in the amount of $ 1,213.24.
The payment will include the mortgage company as a payee since the rebuild estimate exceeds $10,000. Please contact the mortgage company for assistance with getting the check endorsed and provide them with the check and a copy of the estimate attached to this email.
Upon completion of the repairs, please submit to our office the final invoice or certificate of completion for the repairs, saying the “job has been completed as per our estimate,” and the dumpster receipt for the debris removal and we will send to you, the recoverable depreciation and any other money that is owed at that time, such as a paid when incurred or code upgrade.
Payment was issued to you for personal property in the amount of $1,862.06 via Pay Your Way. Please note that this amount reflects an amount of recoverable depreciation that is initially being withheld, in the amount of $ 3,206.20.
A payment for your claim has commenced. As part of your claims experience, once this payment has been reviewed and released by your handling Adjuster, after which you should receive an email and/or a text from GetMyPayment@LibertyMutual.com<mailto:GetMyPayment@LibertyMutual.com>.
Please note that this email can take up to one business day for you to receive. The email will include a secure link you can click to access our online payment center.
In our online payment center, you can choose a variety of ways to receive your money, including debit card transfer, bank account transfer or check.
The link to our online payment center will expire 5 days after you have received it. If you don’t access the payment center within these 5 days, we will automatically mail a check to your preferred mailing address.
Upon replacement of the personal property items, please submit to our office the paid receipt/invoice(s) and we will send to you, the recoverable depreciation. Please keep in mind that if you spend less than estimated for the items replacement, we will release the recoverable depreciation payment up to the amount you spent.
As previously mentioned, we are always willing to review any new documentation or photos you may have to further support the additional personal property items you are claiming. Please feel free to contact me if you have any additional questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[X]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
in2026-01-15Liberty MutualAction Required: Get your Liberty Mutual claim payment now
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transform: rotate(0deg);
}
100% {
transform: rotate(360deg);
}
}
</style>
</head>
<body class="body" data-gr-c-s-loaded="true" data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1143.0" data-new-gr-c-s-loaded="14.1143.0" id="body" style="margin:0px 0px 0px 0px !important; padding: 0px 0px 0px 0px; background-color:#e6e6e6;">
<center style="width:100%;table-layout:fixed;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;">
<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;">Receive your claim payment in minutes</div>
<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;"> ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div>
<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto;"><!--[if (gte mso 9)|(IE)]>
<table width="600" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" class="outer" role="presentation" style="Margin:0 auto;width:100%;max-width:600px;">
<tr>
<td align="center" style="background-color: #ffffff;" valign="top">
<table bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" role="presentation" style="Margin:0 auto;width:100%;max-width:600px;background-color: #ffffff;" width="100%"><!-- -->
<tr>
<td align="center" style="background-color: #ffd000;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%"><!-- -->
<tr>
<td align="center" style="padding:20px 15px 20px 15px;" valign="middle"><!-- turns off logo url if web id is geico or manually set to off --><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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</td>
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<td align="center" style="width:100%; background-color: #FFE280;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="left" style="padding: 8px 15px 8px 15px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" valign="top" width="100%"><span style="text-decoration:none; outline:none; display:inline-block !important; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" target="_blank">Claim Number: 046414618</span></td>
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</td>
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<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:transparent;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:21px; font-weight:normal; color: #1a1446; line-height: 27px; mso-line-height-rule: exactly; width:100%; padding: 30px 20px 0px 20px;" valign="top"><!-- -->
<h1 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:21px; font-weight:normal; color: #1a1446; line-height: 27px; mso-line-height-rule: exactly;">Hello Daniel B, this is a reminder that a payment for your Property claim is waiting for you.<!--
--></h1>
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</td>
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<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:transparent;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><strong>What you need to do:</strong><br />
<br />
<strong>Get paid now</strong> by visiting our online payment center <strong></strong>and choosing how you would like to get paid. Options include debit card transfer, bank account transfer, or check.<br />
<br />
This secure link is only available for 5 days and expires:<strong> 1/18/2026 at 3:02 PM ET</strong>.</p>
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</tr>
<!-- BUTTON -->
<tr>
<td align="center" style="padding: 25px 0px 0px 0px; margin-top:2px;">
<div align="center"><!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://www.getmypayment.libertymutual.com/session/348112924?m=1" style="height:40px;v-text-anchor:middle;width:258px;" arcsize="9%" strokecolor="#99E5EA" fillcolor="#99E5EA">
<v:shadow on="True" type="single" color="#06748C" offset="0pt,2pt" />
<w:anchorlock/>
<center style="color:#1a1446;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;">Get my payment</center>
</v:roundrect>
<![endif]--><a href="https://www.getmypayment.libertymutual.com/session/348112924?m=1" name="digitalpay_uat_libertymutual_ingo_m" style="background-color:#99E5EA;border-bottom:3px #06748C solid;border-radius:3px;color:#1a1446;display:inline-block;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;line-height:40px;text-align:center;text-decoration:none;width:258px;-webkit-text-size-adjust:none;mso-hide:all;" >Get my payment</a></div>
</td>
</tr>
</table>
</td>
</tr>
<!--END BUTTON -->
<tr>
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><br />
If you don't want the payment sent to you click the link above and select 'don't send me this payment'. Your adjuster will be notified of your response and will contact you.<br />
</p>
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</table>
</td>
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<tr>
<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:#f5f5f5;" width="100%">
<tr>
<td align="center" style="width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- -->
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block;" vspace="0" width="5" /></td>
</tr>
<tr>
<td align="center" style="width:100%;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%">
<tr><!-- -->
<td align="center" style="width:100%;min-width:100% !important;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:#f5f5f5;" width="100%"><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR TOP ONE COLUMN ATOMIC ELEMENTS HERE -->
<tr>
<td align="left" style="width:100%; padding: 0px 0px 0px 0px;background-color:#ffd000;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:#ffd000;" width="100%">
<tr><!-- Setting Shell for Fixed width --><!-- -->
<td align="left" style="width:100%;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"><!-- -->
<tr>
<td align="left" style="width:100%; padding: 10px 20px 0px 20px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- If inner bg is populated this adjust the padding accordingly--><!-- -->
<tr><!-- Bulleted Option --><!-- -->
<td align="center" style="width:25px;" valign="center" width="25">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:25px;" width="25">
<tr>
<td align="center" style="padding: 0px 0px 0px 0px;" valign="center"><img alt="" border="0" src="http://image.email-libertymutual.com/lib/fe5615707d6d0d747717/m/1/IC_Basic_Card.png" style="width:25px;max-width:100%;height:auto;display:block;" width="25" /></td>
</tr>
</table>
</td>
<!-- --><!-- Text Here -->
<td align="center" style="width:100%; padding: 0px 0px 0px 10px;" valign="middle" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly; width:100%; padding: 0px 0px 0px 0px;" valign="middle"><!-- -->
<h2 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly;">Payment details <!--
--></h2>
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<!-- CLosing Tags If inner bg is populated --><!-- -->
</table>
</td>
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</td>
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<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:#ffd000; min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:9px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
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</table>
</td>
</tr>
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<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR BOTTOM ONE COLUMN ATOMIC ELEMENTS HERE -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#f5f5f5;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Payee:</b> Daniel B Sellars <!--
--></p>
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<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#f5f5f5;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Coverage:</b> Property - Personal Property Unscheduled<!--
--></p>
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<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:transparent; min-width:100% !important;" width="100%">
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<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:29px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
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<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block;" vspace="0" width="5" /></td>
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<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:#ffffff;" width="100%">
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<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly; width:100%; padding: 30px 20px 0px 20px;" valign="top">
<h2 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly;">Contact Information</h2>
</td>
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<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr><!-- text align used to align column on mobile. font-size 0 to get rid of any gaps between our columns inside this cell.-->
<td style="text-align:center;font-size:0;"><!--[if (gte mso 9)|(IE)]>
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td width="50%" valign="top">
<![endif]-->
<div class="mobFullWidth" style="width:100%;max-width:300px;display:inline-block;vertical-align:top;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
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<td align="left" style="padding: 10px 20px 0px 20px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
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<td align="center" style="width:50px;" valign="top" width="50">
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Envelope Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/258a8b1a-6197-42e4-9fc3-c3b40bbc68c5.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
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<td align="center" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
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<td align="center" style="padding: 0px 0px 0px 15px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- -->
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<h3 style="Margin:0;font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #1a1446; line-height: 20px; mso-line-height-rule: exactly;">Taylor Guishard-Drummond</h3>
</td>
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<p style="Margin:0;">Claims Representative</p>
</td>
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; font-weight:normal; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<p style="Margin:0;"><a alias="Contact Info - Email Link" href="mailto:TAYLOR.GUISHARD-DRUMMOND@LIBERTYMUTUAL.COM" name="mailto_CUSTOM_CLAIMS_REPRESENTATIVE" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; font-weight:normal;" ><strong style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; ">Email</strong></a></p>
</td>
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</td>
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</table>
</div>
<!--[if (gte mso 9)|(IE)]>
</td><td width="50%" valign="top">
<![endif]-->
<div class="mobFullWidth" style="width:100%;max-width:300px;display:inline-block;vertical-align:top;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
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<td align="left" style="padding: 10px 20px 0px 20px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
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<td align="center" style="width:50px;" valign="top" width="50">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:50px;" width="50">
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Mobile Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/db97d813-982e-47b9-ac10-dcdcbd95472c.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
</tr>
</table>
</td>
<td align="center" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td align="center" style="padding: 0px 0px 0px 15px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->
<tr>
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<p style="Margin:0;">Direct: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;">469-997-8854</span></p>
<p style="Margin:0;">Ext: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;"> </span></p>
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<td align="center" style="padding: 20px 15px 0px 15px;" valign="middle"><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- -->
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">Failure to select your preferred payment within the timeframe above will result in a check being mailed to the address in your claim file. Checks may take 7-10 additional business days for processing.<br />
<br />
Funds availability varies based on the payment method you choose and the capabilities of your account issuer. The method of payments being offered are debit card transfer, bank account transfer, or paper check. The choice of how you are paid is solely your own. Under federal and state law, your selection of one of the payment options available in the Liberty Mutual payment center (by clicking on that option) is binding on you. Liberty Mutual will not apply transaction fees for any payment method.</td>
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">For information regarding Liberty Mutual's privacy notice, please visit <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjES1&kn=4&r=LTY5NDk1OTY0ODMS1&b=0&j=MzEwMTE4MzAzNgS2&mt=1&rt=0" name="Hyperlink_20200821_091025808" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" target="_blank" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">www.LibertyMutual.com/privacy</font></a> or call <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjES1&kn=2&r=LTY5NDk1OTY0ODMS1&b=0&j=MzEwMTE4MzAzNgS2&mt=1&rt=0" name="tel__1800_344_0197" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">1-800-344-0197</font></a> to request a paper copy.<br />
<br />
If you wish to change your communication preferences for this claim, please login or register for your online account to update your contact information.</td>
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<p style="Margin:0;">Policy underwritten by Liberty Mutual Personal Insurance Company.</p>
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<p class="footer" style="Margin:0;"><span style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;">E-mail sent to dan@gf.cx by: Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA.</span></p>
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<p style="Margin:0;">ⓒ 2026 Liberty Mutual Insurance<br />
<span style="color:#f5f5f5;">Claim=046414618 Cat=Correspondence SubCat=Financial Exp=02 Activity=N Dsc=PayYourWay - Reminder Notification </span></p>
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in2026-01-17Liberty MutualAction Required: Get your Liberty Mutual claim payment now
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<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;">Receive your claim payment in minutes</div>
<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;"> ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div>
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<td align="center" style="padding:20px 15px 20px 15px;" valign="middle"><!-- turns off logo url if web id is geico or manually set to off --><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<td align="left" style="padding: 8px 15px 8px 15px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" valign="top" width="100%"><span style="text-decoration:none; outline:none; display:inline-block !important; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" target="_blank">Claim Number: 046414618</span></td>
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<h1 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:21px; font-weight:normal; color: #1a1446; line-height: 27px; mso-line-height-rule: exactly;">Hello Daniel B, this is a reminder that a payment for your Property claim is waiting for you.<!--
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<p style="Margin:0;"><strong>What you need to do:</strong><br />
<br />
<strong>Get paid now</strong> by visiting our online payment center <strong></strong>and choosing how you would like to get paid. Options include debit card transfer, bank account transfer, or check.<br />
<br />
This secure link is only available for 5 days and expires:<strong> 1/18/2026 at 3:02 PM ET</strong>.</p>
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<center style="color:#1a1446;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;">Get my payment</center>
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<![endif]--><a href="https://www.getmypayment.libertymutual.com/session/348112924?m=1" name="digitalpay_uat_libertymutual_ingo_m" style="background-color:#99E5EA;border-bottom:3px #06748C solid;border-radius:3px;color:#1a1446;display:inline-block;font-family:'Roboto', Arial, Helvetica, sans-serif;font-size:16px;font-weight:bold;line-height:40px;text-align:center;text-decoration:none;width:258px;-webkit-text-size-adjust:none;mso-hide:all;" >Get my payment</a></div>
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If you don't want the payment sent to you click the link above and select 'don't send me this payment'. Your adjuster will be notified of your response and will contact you.<br />
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR TOP ONE COLUMN ATOMIC ELEMENTS HERE -->
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<p style="Margin:0;"><b>Payee:</b> Daniel B Sellars <!--
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<p style="Margin:0;"><b>Coverage:</b> Property - Personal Property Unscheduled<!--
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<h3 style="Margin:0;font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #1a1446; line-height: 20px; mso-line-height-rule: exactly;">Taylor Guishard-Drummond</h3>
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<p style="Margin:0;">Claims Representative</p>
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<p style="Margin:0;"><a alias="Contact Info - Email Link" href="mailto:TAYLOR.GUISHARD-DRUMMOND@LIBERTYMUTUAL.COM" name="mailto_CUSTOM_CLAIMS_REPRESENTATIVE" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; font-weight:normal;" ><strong style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #037b86; line-height: 20px; mso-line-height-rule: exactly; text-decoration: underline; ">Email</strong></a></p>
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<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Mobile Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/db97d813-982e-47b9-ac10-dcdcbd95472c.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->
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<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<p style="Margin:0;">Direct: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;">469-997-8854</span></p>
<p style="Margin:0;">Ext: <span style="white-space:nowrap; text-decoration:none; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 26px; mso-line-height-rule: exactly;"> </span></p>
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<td align="center" style="padding: 20px 15px 0px 15px;" valign="middle"><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">Failure to select your preferred payment within the timeframe above will result in a check being mailed to the address in your claim file. Checks may take 7-10 additional business days for processing.<br />
<br />
Funds availability varies based on the payment method you choose and the capabilities of your account issuer. The method of payments being offered are debit card transfer, bank account transfer, or paper check. The choice of how you are paid is solely your own. Under federal and state law, your selection of one of the payment options available in the Liberty Mutual payment center (by clicking on that option) is binding on you. Liberty Mutual will not apply transaction fees for any payment method.</td>
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<td align="left" style="padding:8px 0px 0px 0px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;" valign="top">For information regarding Liberty Mutual's privacy notice, please visit <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjES1&kn=4&r=LTY5NTI2NzYzNDcS1&b=0&j=MzEwMTM0NzU5OQS2&mt=1&rt=0" name="Hyperlink_20200821_091025808" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" target="_blank" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">www.LibertyMutual.com/privacy</font></a> or call <a href="http://links.ingomoney.mkt6130.com/ctt?ms=NDkxNTg0NjES1&kn=2&r=LTY5NTI2NzYzNDcS1&b=0&j=MzEwMTM0NzU5OQS2&mt=1&rt=0" name="tel__1800_344_0197" style="color: #808080 !important; font-weight: 400 !important; text-decoration: none !important;" ><font color="#808080" style="text-decoration: none; font-weight: normal; font-family: 'Roboto', Arial, Helvetica, sans-serif;">1-800-344-0197</font></a> to request a paper copy.<br />
<br />
If you wish to change your communication preferences for this claim, please login or register for your online account to update your contact information.</td>
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<p style="Margin:0;">Policy underwritten by Liberty Mutual Personal Insurance Company.</p>
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<p class="footer" style="Margin:0;"><span style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:10px; color: #808080; line-height: 14px; text-decoration:none; font-weight: normal; mso-line-height-rule: exactly;">E-mail sent to dan@gf.cx by: Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA.</span></p>
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<p style="Margin:0;">ⓒ 2026 Liberty Mutual Insurance<br />
<span style="color:#f5f5f5;">Claim=046414618 Cat=Correspondence SubCat=Financial Exp=02 Activity=N Dsc=PayYourWay - Reminder Notification </span></p>
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in2026-01-18Liberty MutualA check was issued on claim #046414618
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<title>Liberty Mutual Insurance</title>
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<body class="body" data-gr-c-s-loaded="true" data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1184.0" data-new-gr-c-s-loaded="14.1184.0" id="body" style="margin:0px 0px 0px 0px !important; padding: 0px 0px 0px 0px; background-color:#e6e6e6;">
<center style="width:100%;table-layout:fixed;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;">
<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;">You should receive your check payment in 5-7 business days</div>
<div style="display: none; max-height: 0px; overflow: hidden;font-size:0px;line-height:0px;"> ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div>
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<td align="center" style="padding:20px 15px 20px 15px;" valign="middle"><!-- turns off logo url if web id is geico or manually set to off --><!-- --><img alt="Liberty Mutual Insurance" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" style="width:160px; height:auto; max-width:100%;" width="160" /><!-- --></td>
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<td align="left" style="padding: 8px 15px 8px 15px; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" valign="top" width="100%"><span style="text-decoration:none; outline:none; display:inline-block !important; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:12px; color: #343741;line-height: 18px; mso-line-height-rule: exactly;text-decoration:none;" target="_blank">Claim Number: 046414618</span></td>
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<h1 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:21px; font-weight:normal; color: #1a1446; line-height: 27px; mso-line-height-rule: exactly;">Hello Daniel B, <!--
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<p style="Margin:0;">Because we didn't hear from you, we have issued you a check payment on 1/18/2026 at 3:02 PM ET in the amount of $1,862.06 to the address on file for your Property claim. Your check should arrive within 7-10 business days via standard US Postal Service. <!--
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<td align="center" height="5" style="height:5px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="5" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block; height:5px;" vspace="0" width="1" /></td>
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR TOP ONE COLUMN ATOMIC ELEMENTS HERE -->
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<td align="center" style="padding: 0px 0px 0px 0px;" valign="center"><img alt="" border="0" src="http://image.email-libertymutual.com/lib/fe5615707d6d0d747717/m/1/IC_Basic_Card.png" style="width:25px;max-width:100%;height:auto;display:block;" width="25" /></td>
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<h2 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly;">Payment details <!--
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<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:9px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
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<td style="text-align:center;font-size:0;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- PUT YOUR LEFT COLUMN ATOMIC ELEMENTS HERE --><!-- --><!-- --><!-- --><!-- -->
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<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
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<p style="Margin:0;"><b>Coverage:</b> <!--
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<p style="Margin:0;">Property - Personal Property Unscheduled <!--
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<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
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<p style="Margin:0;"><b>Date of Incident:</b> <!--
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</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">07/29/2021 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--COPY END--><!-- COPY START -->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Payment Method:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Check<!--
--></p>
<!-- --></td>
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</tr>
</table>
</td>
</tr>
<!--COPY END--><!-- COPY START -->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Transaction ID:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">348112924 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- --><!-- --><!--START COPY--><!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Paid to:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Daniel B Sellars <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!-- --><!-- --><!-- --><!--START COPY--><!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Gross Amount:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$5,068.26<!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Less Deductible:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$0.00<!--
--></p>
<!-- --></td>
<!-- --><!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Less Adjustment:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$3,206.20<!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY-->
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"><b>Payment Amount:</b> <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px; background-color:#ffffff;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">$1,862.06 <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
</table>
</td>
</tr>
<!--End COPY--><!--START COPY--><!-- -->
</table>
</td>
</tr>
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;"> <br />
Loss Location: 6279 GREENHILL RD, NEW HOPE, PA 18938-9646<br />
</p>
<!-- --></td>
<!-- -->
</tr>
<tr>
<td align="center" style="height:1px;line-height:1px; padding:30px 20px 0px 20px; width:100%;max-width:600px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;padding-bottom:4px;"><img alt="" border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<tr><!-- -->
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; width:100%; padding: 15px 20px 0px 20px;" valign="top"><!-- -->
<p style="Margin:0;">Note: Personal Property <!--
--></p>
<!-- --></td>
<!-- -->
</tr>
<tr>
<td align="center" style="width:100%; padding: 0px 0px 0px 0px;" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:transparent; min-width:100% !important;" width="100%">
<tr>
<td align="center" height="1" style="height:1px;line-height:1px; padding-bottom:29px;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/44c47cd0-6d15-4d0a-9e5f-88453456fb4d.gif" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
</table>
</td>
</tr>
</table>
</td>
<!-- -->
<td align="center" height="5" style="height:5px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="5" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block; height:5px;" vspace="0" width="1" /></td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" height="1" style="height:1px;line-height:1px;background-color:#f5f5f5;" valign="top"><img border="0" height="1" hspace="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/2bee05fe-5f1b-484b-bf27-fccdcd2efe0c.png" style="display:block;" vspace="0" width="5" /></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<!-- -->
<tr>
<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background-color:transparent;" width="100%">
<tr>
<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly; width:100%; padding: 30px 20px 0px 20px;" valign="top">
<h2 style="Margin:0; font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:18px; font-weight:normal; color: #1a1446; line-height: 24px; mso-line-height-rule: exactly;">Contact Information</h2>
</td>
</tr>
<tr>
<td align="center" style="padding: 0px 0px 0px 0px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr><!-- text align used to align column on mobile. font-size 0 to get rid of any gaps between our columns inside this cell.-->
<td style="text-align:center;font-size:0;"><!--[if (gte mso 9)|(IE)]>
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td width="50%" valign="top">
<![endif]-->
<div class="mobFullWidth" style="width:100%;max-width:300px;display:inline-block;vertical-align:top;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td align="left" style="padding: 10px 20px 0px 20px; width:100%;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td align="center" style="width:50px;" valign="top" width="50">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:50px;" width="50">
<tr>
<td align="center" style="padding: 8px 0px 0px 0px;" valign="top"><img alt="Envelope Icon" border="0" src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/258a8b1a-6197-42e4-9fc3-c3b40bbc68c5.png" style="width:50px;max-width:100%;height:auto;" width="50" /></td>
</tr>
</table>
</td>
<td align="center" valign="top" width="100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%">
<tr>
<td align="center" style="padding: 0px 0px 0px 15px;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><!-- -->
<tr>
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<h3 style="Margin:0;font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #1a1446; line-height: 20px; mso-line-height-rule: exactly;">Taylor Guishard-Drummond</h3>
</td>
</tr>
<!-- --><!-- -->
<tr>
<td align="left" style="font-family: 'Roboto', Arial, Helvetica, sans-serif; font-size:14px; color: #343741; line-height: 20px; mso-line-height-rule: exactly; padding: 4px 0px 0px 0px; width:100%;" valign="top">
<p style="Margin:0;">Claims Representative</p>
</td>
</tr>
<!-- --><!-- -->
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<span style="color:#f5f5f5;">Claim=046414618 Cat=Correspondence SubCat=Financial Exp=02 Activity=N Dsc=PayYourWay - Receipt - Check by Mail</span></p>
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in2026-01-23Guishard-Drummond, TaylorRE: Re: Status & Next Steps Claim# 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Hello Mr. Sellars,
Thank you for your response. We have issued initial payments to you for the shed and kennel replacement, the 2021 tree removal invoice, the electrician invoice, and the approved personal property items. I have reattached a copy of the claim documentation to this email and hard copies were also mailed to you as requested on 1/13/2026.
Upon completion of the repairs, please submit to our office the final invoice and we will send to you, the recoverable depreciation and any other money that is owed at that time, such as a paid when incurred or code upgrade.
Upon replacement of the personal property items, please submit to our office the paid receipt/invoice(s) and we will send to you, the recoverable depreciation. Please keep in mind that if you spend less than estimated for the items replacement, we will release the recoverable depreciation payment up to the amount you spent.
Below is a list of the personal property items not approved that was previously provided:
- Husqvarna 150BT 50.2cc 2-Cycle 434 CFM 251 MPH 2 - photo shows a picture of the box, but no damage photos supporting damage to the item
- AlorAir Basement/Crawt Space Dehumidifiers 198 PPD (Saturation), 90 PPD (AHAM) 5 Years Warranty, HGV Defrusting System, CETL, up to 2,600 Sq. Ft, Remote Monitoring - no damage in photos
- ALORAIR Storm LGR Extreme Smart WIFi Commercial Dehumidifier with Pump, 180 PPD at AHAM, 5 Years Warranty, cETL Listed, Memory Starting, for Damage Re - no damage in photos
- DEWALT 20V MAX Cordless ImpactWrench, 1/2-Inch, Tool Only (DCF889B) - no damage in photos
- GENERAC 6500W GENERATOR W CORD STORM $699.00 - no damage in photos
-Scotts Halts Crabgrass & Grassy Weed Preventer, 5,000 sq. ft. - bags are not punctured/ripped in the photos
-DeWalt DCST922 20v XR Brushless 14Foldable String Trimmer - no damage in photos
-NorthStar tow-behind trailer boom broadcast and spot sprayer - no damage in photo
- Pella full-view storm/screen door - photo shows a picture of the box, but no damage photos supporting damage to the door
- Hitachi C10FCE2 10-inch compound miter saw - no damage in photo
- Antique Table Base - No damage in photo
We are always willing to review any new documentation or photos you may have to further support the additional personal property items you are claiming.
Please feel free to contact me if you have any additional questions.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[X]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Friday, January 23, 2026 at 11:46
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>, Wilson, Barry <barry.wilson@libertymutual.com>
Subject: {EXTERNAL} Re: Status & Next Steps Claim# 046414618-01
Mrs Taylor,
Please explain this in plain language. While I understand the general claims and settlement process, I do not understand what you are implying in this instance.
* When you refer to an “estimate with contents settlement,” please clarify precisely what that means. I understand that insurers may evaluate, accept, or reject specific line items as part of a contents settlement; however, my recollection is that several items were previously rejected via email. Have you sent any additional documentation or revised determinations by mail that I should be expecting?
As noted before, although I understand the insurer’s obligations and the standard process for resolving a claim, we are having ongoing difficulty understanding your communications and the current path to settlement. This lack of clarity has made it challenging to move the claim forward.
If we are unable to reach a clear, documented, and satisfactory resolution soon, we will need to involve the Pennsylvania Department of Insurance for assistance in clarifying responsibilities and resetting the settlement process. This is also why I previously requested that this case be transferred to a Pennsylvania-based settlement professional with appropriate local and state expertise.
Please confirm the current status of the claim and next steps clearly and in writing.
Thanks,
Dan
in2026-01-23Guishard-Drummond, TaylorRE: Status & Next Steps Claim# 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Hello Mr. Sellars,
We appreciate your email. Please be sure to always include your claim number on all correspondence.
I just wanted to follow up to see if you reviewed the attachment listed as 'estimate w. contents' that was attached to the settlement email on 1/13/2026? If not, I just want to clarify that the initial payment was issued to you for the approved personal property list and the toilet you have mentioned was listed as one of the items on that estimate.
As previously mentioned, the claim will not be reassigned however, we are always willing to review any new documentation or photos you may have to further support the additional personal property items you are claiming.
Please let us know if you have any questions.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[X]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Friday, January 23, 2026 at 11:08
To: Wilson, Barry <Barry.Wilson@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>, Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Subject: {EXTERNAL} Status & Next Steps
Hi Barry,
Just checking back in with the file. We appreciate the recent efforts on the file reassessing and approving log removal and electrical. I think you issued payment for that and it's getting sent to us via mail.
I was previously keen to see if you had reallocated it to a PA specialist, and if not, do we have a clear path to establish the closing out of the property contents? I know we submitted pictures and video multiple times and gave your colleague the final list. It might be beneficial to review the approved items rather than focusing on the rejections.
Using two of the property contents items as examples, we illustrate the toilet as "broken" from the supplied pictures, with a corresponding purchase invoice. The point for us was understanding do we need to flag the type of damage: bent, broken, water infusion, water damage, like the two dehumidifiers?
[cid:17691816172610.903381612333756@content.messagingengine.com] [cid:17691820623680.3158629141832108@content.messagingengine.com]
Let me know how you would like to proceed.
Dan Sellars
dan@gf.cx<mailto:dan@gf.cx>
-----------------------
US +1 (212) 960 3201
in2026-01-23Wilson, BarryRE: Status & Next Steps
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Dear Mr. Sellars,
Thank you for your email and for your patience while we reviewed your file. I’m sorry for any frustration this process has caused — I understand this is important to you and that the passage of time has made things more difficult.
After reviewing the claim, I am in agreement with Taylor’s handling and we are not able to reassign the claim at this time. Because a significant amount of time has passed since the loss, it is more difficult to substantiate some of your requests. To move forward we will need clear, specific documentation for each item you want considered. In practical terms that means:
* For items that show physical damage: photos that clearly show the item both present and damaged at the time of the loss.
* For items that don’t show visible damage (for example mechanical items): a written explanation of the damage plus diagnostic support such as repair estimates, technician reports, or other professional documentation.
* Purchase receipts, serial numbers, or other ownership documentation when available will also help our review.
Please understand that we must evaluate each item based on the evidence provided, and we reserve the right to accept or deny items if the documentation does not support that they were damaged in the loss. I also want to be transparent that because of the delay, replacement costs in 2026 are higher than at the time of loss, and the policy does not automatically grant you today’s replacement value for items where the increased cost is due to the passage of time. That said, we made the decision to continue to consider items that can be adequately documented.
We do understand that you have other compliant avenues that you can take should you choose to; however, we are confident in our review and in our messaging on coverage to you. Although I can understand that does make the process more difficult for you now in 2026, we will maintain that we require the support as requested by Taylor, on items that we cannot approve at this time. As additional support is submitted, we will continue to review and respond.
Sincerely,
Barry Wilson, MBA
Claims Team Manager
Property - Inside
─────────────────────────────
Liberty Mutual Insurance I Safeco Insurance
PO Box 5014 Scranton, PA 18505-5014
Direct Phone Number: (407) 871-4489
My FL License Number: W086771
Track your claim, anytime anywhere with your online account at LibertyMutual.com<https://eservice.libertymutual.com/login/?layout=nonadpt&theme=web&target=reportClaim> or Safeco.com<https://eclaims.safeco.com/selection/>
For faster claims processing, we strongly encourage customers to file new claims online at Liberty Mutual<https://fileaclaim.libertymutual.com/> or Safeco<https://fileaclaim.safeco.com/>, and to monitor and manage their claims online at Libertymutual.com/online-claims<https://www.libertymutual.com/log-in?target=claims> or Safeco.com/online-claims<https://customer.safeco.com/accountmanager/Login/login.aspx?OriginalURL=https://eclaims.safeco.com/selection>. For the fastest service during normal business hours, we recommend utilizing our 2-way text program. Ask me how to sign up for our 2-way texting program
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Friday, January 23, 2026 at 11:08
To: Wilson, Barry <Barry.Wilson@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>, Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Subject: {EXTERNAL} Status & Next Steps
Hi Barry,
Just checking back in with the file. We appreciate the recent efforts on the file reassessing and approving log removal and electrical. I think you issued payment for that and it's getting sent to us via mail.
I was previously keen to see if you had reallocated it to a PA specialist, and if not, do we have a clear path to establish the closing out of the property contents? I know we submitted pictures and video multiple times and gave your colleague the final list. It might be beneficial to review the approved items rather than focusing on the rejections.
Using two of the property contents items as examples, we illustrate the toilet as "broken" from the supplied pictures, with a corresponding purchase invoice. The point for us was understanding do we need to flag the type of damage: bent, broken, water infusion, water damage, like the two dehumidifiers?
[cid:17691816172610.903381612333756@content.messagingengine.com] [cid:17691820623680.3158629141832108@content.messagingengine.com]
Let me know how you would like to proceed.
Dan Sellars
dan@gf.cx<mailto:dan@gf.cx>
-----------------------
US +1 (212) 960 3201
out2026-01-23Dan SellarsPA State Affidavit(s) # 046414618-01
Barry,
Can you please try to get this reassigned so that the case can be settled.
Dragging out every property contents issue will require writing a* *core legal affidavit*,* and given that your team is disputing the photographic evidience, or stalling for additional pictures/information, all of this will require help from the Pennsylvania Department of Insurance to help us run offical complaint protocol and legal support.
I will ask Mrs Taylor Guishard-Drummond for these items today, but I'm giving you the visability first.
1. Exactly *which affidavit(s)* are required
2. For *which items *
3. And whether a *single sworn contents affidavit* will satisfy your requirements to settle.
That's it, in a nut shell.
Best, Dan
out2026-01-23Dan SellarsRe: Status & Next Steps Claim# 046414618-01
Please provide the following:
1. Tell us if a *single sworn property contents affidavit* are required, or you need multiple affidavits?
2. Tell us exactly *which affidavit(s)* are approved for your requirements?
3. Multiple property items were not replaced, waiting on the claim process
I can definitely supply more pictures and video.
out2026-01-23Dan SellarsRe: Status & Next Steps
Barry,
I am writing to formally document our concerns regarding the handling of our property claim and to request a clear path toward resolution.
Despite multiple follow-ups, no Liberty Mutual inspection occurred—neither immediately nor in the weeks and months following the event. We also did not receive written guidance outlining what documentation was required to move the claim forward, nor any correspondence identifying deficiencies preventing closure of the claim.
*As a result, we are now in the position—years later—of being asked to support the claim through sworn affidavits, sometimes without the benefit of extensive photographic or video evidence.* *Some of the damage involved concealed or progressive conditions (e.g., electrical and internal water damage) that were not readily visible at the time and were never professionally documented because no inspection was performed and no guidance was provided.*
To be clear, we understand the insurer’s need for evidence and the standard requirements of the claims process. The difficulty here is that the absence of an inspection, coupled with a lack of written direction at the time of loss, has materially* limited the evidence that could reasonably have been preserved*. More broadly, inconsistent communication and unclear expectations have marked the experience. This is not a matter of disagreement over coverage terms, but rather a concern about process, documentation, and follow-through.
At this stage, we are seeking:
• Clear confirmation of what documentation is required to conclude the claim;
• _Acknowledgment of the impact of the absence of an on-site inspection at the time of loss; _and
• A reasonable, good-faith path to resolution based on sworn affidavid legal statements
We remain willing to cooperate fully and to provide sworn statements where appropriate. What we need in return is clarity, structure, and a defined next step toward settlement. Please respond in writing with your proposed path forward.
Sincerely,
Dan
in2026-01-27Wilson, BarryRE: Re: Status & Next Steps
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Dear Mr. Sellars,
Thank you for your response. I believe my January 23, 2026 email addressed the concerns in your recent message and outlined the next steps in your claim. For clarity, neither Taylor nor I requested a sworn affidavit, and we are not requiring one.
As outlined in my previous email, to reconsider any items, please provide clear, item-specific documentation:
* For items with visible damage: photos that show the item present and damaged at the time of the loss.
* For items without visible damage (for example, mechanical items): a written description of the damage plus diagnostic support such as repair estimates or technician reports.
* When available, include purchase receipts, serial numbers, or other proof of ownership.
We will evaluate each item based on the evidence you submit to determine whether it substantiates the claimed loss. Because significant time has passed, there is no guarantee that any document will result in coverage; delays (including if items were discarded without documentation) make substantiation more difficult.
As stated previously, the policy does not automatically provide replacement cost at 2026 pricing. We have agreed to continue working with you within a reasonable framework: you must be able to (a) show the item was present at the time of the loss, and (b) show it was damaged by the loss. Items that do not meet these requirements cannot be approved.
We will continue to review any new documentation you provide to us. Coverage for items will be based on the submission of the documentation you have to support each item and if support cannot be provided, coverage cannot be granted.
Sincerely,
Barry Wilson, MBA
Claims Team Manager
Property - Inside
─────────────────────────────
Liberty Mutual Insurance I Safeco Insurance
PO Box 5014 Scranton, PA 18505-5014
Direct Phone Number: (407) 871-4489
My FL License Number: W086771
Track your claim, anytime anywhere with your online account at LibertyMutual.com<https://eservice.libertymutual.com/login/?layout=nonadpt&theme=web&target=reportClaim> or Safeco.com<https://eclaims.safeco.com/selection/>
For faster claims processing, we strongly encourage customers to file new claims online at Liberty Mutual<https://fileaclaim.libertymutual.com/> or Safeco<https://fileaclaim.safeco.com/>, and to monitor and manage their claims online at Libertymutual.com/online-claims<https://www.libertymutual.com/log-in?target=claims> or Safeco.com/online-claims<https://customer.safeco.com/accountmanager/Login/login.aspx?OriginalURL=https://eclaims.safeco.com/selection>. For the fastest service during normal business hours, we recommend utilizing our 2-way text program. Ask me how to sign up for our 2-way texting program
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Friday, January 23, 2026 at 13:29
To: Wilson, Barry <Barry.Wilson@libertymutual.com>, Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Status & Next Steps
Barry,
I am writing to formally document our concerns regarding the handling of our property claim and to request a clear path toward resolution.
Despite multiple follow-ups, no Liberty Mutual inspection occurred—neither immediately nor in the weeks and months following the event. We also did not receive written guidance outlining what documentation was required to move the claim forward, nor any correspondence identifying deficiencies preventing closure of the claim.
As a result, we are now in the position—years later—of being asked to support the claim through sworn affidavits, sometimes without the benefit of extensive photographic or video evidence. Some of the damage involved concealed or progressive conditions (e.g., electrical and internal water damage) that were not readily visible at the time and were never professionally documented because no inspection was performed and no guidance was provided.
To be clear, we understand the insurer’s need for evidence and the standard requirements of the claims process. The difficulty here is that the absence of an inspection, coupled with a lack of written direction at the time of loss, has materially limited the evidence that could reasonably have been preserved. More broadly, inconsistent communication and unclear expectations have marked the experience. This is not a matter of disagreement over coverage terms, but rather a concern about process, documentation, and follow-through.
At this stage, we are seeking:
*
Clear confirmation of what documentation is required to conclude the claim;
*
Acknowledgment of the impact of the absence of an on-site inspection at the time of loss; and
*
A reasonable, good-faith path to resolution based on sworn affidavid legal statements
We remain willing to cooperate fully and to provide sworn statements where appropriate. What we need in return is clarity, structure, and a defined next step toward settlement. Please respond in writing with your proposed path forward.
Sincerely,
Dan
in2026-01-30Guishard-Drummond, TaylorRE: Re: Claim# 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Good Morning,
Thank you for your email.
In general, when it comes to the rebuild portion of the claim, we refer to everything as a repair. We have explained the approval of the shed replacement, fence repairs, and kennel replacement to you and provided you with all updated/approved Liberty Mutual estimate(s) for your claim.
Regarding your question of the remaining funds being released once the shed is built and repairs are complete, Correct;
Upon completion of the repairs, please submit to our office the final invoice or certificate of completion for the repairs, saying the “job has been completed as per our estimate,” and the dumpster receipt for the debris removal and we will send to you, the recoverable depreciation and any other money that is owed at that time, such as a paid when incurred or code upgrade.
For the personal property portion of the claim, we have explained and provided you with the estimate detailing the personal property items approved for replacement and a list of the items not approved with an explanation.
We have not refused to review any documentation you have submitted and have also explained that we can always review any new information you'd like to submit for further consideration of the items not approved. This means the personal property portion of the claim has not been closed out and if you have more documentation, please submit it as soon as possible.
Please let us know if you have any questions.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[X]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2025 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Friday, January 30, 2026 at 11:38
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Wilson, Barry <Barry.Wilson@libertymutual.com>, Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Claim# 046414618-01
I’m working through the volumes of correspondence you’ve sent.
* I’m having difficulty understanding several of the documents, as the language is extremely unclear for a non-professional reader. From what I can tell, they indicate that the remaining funds will only be released once a replacement shed is built.
* You also repeatedly refer to this as a “repair.” Given that the shed was completely removed, I’m unclear why this terminology is being used.
Finally, am I correct in understanding that the remaining contents claim—despite evidence being provided—has been refused and that this portion of the claim is now closed?
Please confirm and clarify the above.
Thank you,
Dan
out2026-01-30Dan SellarsRe: Claim# 046414618-01
I’m working through the volumes of correspondence you’ve sent.
• I’m having difficulty understanding several of the documents, as the language is extremely unclear for a non-professional reader. From what I can tell, they indicate that the remaining funds will only be released once a replacement shed is built.
• You also repeatedly refer to this as a “repair.” Given that the shed was completely removed, I’m unclear why this terminology is being used.
Finally, am I correct in understanding that the remaining contents claim—despite evidence being provided—has been refused and that this portion of the claim is now closed?
Please confirm and clarify the above.
Thank you,
Dan
in2026-03-18Guishard-Drummond, TaylorRE: Follow-up from Jan 30th 2026 email
Hello,
Thank you for your email. We approved the shed to be replaced with a like, kind shed based on what existed at the time of the loss.
If you choose to make changes/upgrades, you will incur those expenses out of pocket and submit the final invoice to the claim.
The final invoice should list the type of work completed and the cost associated with it.
Please let me know if you have any questions.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
[cid:image001.png@01DCB6CB.8C036000]
For the fastest service during normal business hours, we recommend utilizing our 2-way text program.
Florida state regulation requires adjusters to provide state adjuster license numbers. My Florida adjuster license number is: W575614
From: Dan Sellars <dan@gf.cx>
Sent: Wednesday, March 18, 2026 10:49 AM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Follow-up from Jan 30th 2026 email
Dear Taylor, Claims Team,
We are in the process of finalising the order for our replacement shed and require clarification on a number of points before we proceed. Specifically, we would like to know:
1. Whether you have any stipulations regarding the specification or type of replacement shed that must be adhered to.
2. Whether the final invoice must match the exact settlement figure agreed during the prior evaluation, or whether any variance — above or below — is permissible.
We would appreciate a written response to the above at your earliest convenience, as we are ready to place the order and do not wish for any delay in this matter to affect our claim.
Kind regards,
Dan Sellars
dan@gf.cx<mailto:dan@gf.cx>
-----------------------
US +1 (212) 960 3201
out2026-03-18Dan SellarsFollow-up from Jan 30th 2026 email
Dear Taylor, Claims Team,
We are in the process of finalising the order for our replacement shed and require clarification on a number of points before we proceed. Specifically, we would like to know:
1. Whether you have any stipulations regarding the specification or type of replacement shed that must be adhered to.
2. Whether the final invoice must match the exact settlement figure agreed during the prior evaluation, or whether any variance — above or below — is permissible.
We would appreciate a written response to the above at your earliest convenience, as we are ready to place the order and do not wish for any delay in this matter to affect our claim.
Kind regards,
Dan Sellars
dan@gf.cx
-----------------------
US +1 (212) 960 3201
out2026-04-08Dan SellarseFile Solebury
Hi David,
Super appreciative of the great work done on this year's return. Thank you.
• Does your tax filing system provide the paperwork for the PA Solebury County? I may have been hallucinating, but I could have sworn we just had to mail in a check to Keystone Collections Group; no need to fill in the actual attached paperwork? Is that correct?
Best, Dan
Dan Sellars
dan@gf.cx
-----------------------
US +1 (212) 960 3201
out2026-04-23Dan SellarsRe: Monday afternoon in-store at Kinzers, PA
Good morning Ken.
Can we press you for a quote as per our phone conversations?
Best, Dan and Audrey
in2026-05-11Guishard-Drummond, TaylorRE: Re: Follow-up from Jan 30th 2026 email
Hi,
You can complete upgrades as you see fit to. Liberty Mutual will still release the recoverable depreciation as long as the item replaced is of the same category as the approved item. So a bigger shed is not a problem.
Once the repairs are complete, please submit your final invoice and we will release any depreciation owed at that time.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
————————————
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
Florida License # W575614
For faster claims processing, we strongly encourage customers to file new claims online and to monitor and manage their claims online at Libertymutual.com/online-claims<mailto:https%3A//www.libertymutual.com/online-claims>.
[cid:image002.png@01DCE155.D3134F00]<https://www.libertymutual.com/mobile-app-download>
For the fastest service during normal business hours, ask me how we can message via 2-way Text
Learn more about our privacy policy at www.libertymutual.com/privacy<mailto:https%3A//www.libertymutualgroup.com/about-lm/corporate-information/privacy-policy> and view our online resources for information about consumer rights<https://www.libertymutual.com/claims-center/claims-faq/property-claims-disclosures#ca> in your state.
From: Dan Sellars <dan@gf.cx>
Sent: Monday, May 11, 2026 2:22 PM
To: Guishard-Drummond, Taylor <Taylor.Guishard-Drummond@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Follow-up from Jan 30th 2026 email
Just a quick status -
We have got a shed company in PA that can supply us.
* The issue is that it's a little larger than the original; the one we are now assessing is 12x18, and it's coming in close to $30k, mostly because we added insulation. Does Liberty Mutual have a problem with us increasing our own out-of-pocket expenses? I assume not. This year's insurance policy increased the value of external structures, so from that perspective, we are within the range.
If you have time, look over our file again. I know it's been several months since we last chatted. I can send over the estimate/invoice, and we can close this out by ordering, installing, and satisfying the requirement to replace it.
Regards, Dan
out2026-05-11Dan SellarsRe: Follow-up from Jan 30th 2026 email
What's the actual amount remaining? It's not easy to find it among all the documents.
in2026-05-14Guishard-Drummond, TaylorAutomatic reply: Re: Please Open: Urgent Matter Related to Your Recent Claim
Thank you for your email. I apologize but I will be out of the office on 05/14/2026 and returning on 05/15/2026 with no access to voicemail or email.
If you need immediate assistance please contact my backup Kenneth at Kenneth0461.Kent@LibertyMutual.com. We are both here for you every step of the way.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
————————————
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
Florida License # W575614
For faster claims processing, we strongly encourage customers to file new claims online and to monitor and manage their claims online at Libertymutual.com/online-claims<mailto:https%3A//www.libertymutual.com/online-claims>.
https://www.libertymutual.com/mobile-app-download
For the fastest service during normal business hours, ask me how we can message via 2-way Text
Learn more about our privacy policy at www.libertymutual.com/privacy<mailto:https%3A//www.libertymutualgroup.com/about-lm/corporate-information/privacy-policy> and view our online resources for information about consumer rights<https://www.libertymutual.com/claims-center/claims-faq/property-claims-disclosures#ca> in your state.
in2026-05-14TAYLOR.GUISHARD-DRUMMOND@libertymutual.cPlease Open: Urgent Matter Related to Your Recent Claim
<html>
<head>
</head>
<body>
<img src="http://image.email-libertymutual.com/lib/fe5615707c6c027e7d12/m/1/bd3c33a0-b668-4dce-afa0-0fbaa72ccef4.png" width="160" border="0" style="width:160px; height:auto; max-width:100%;" alt="Liberty Mutual Insurance">
<font color='white'>SPACE</font>
<br></br><br></br>
Re: Claim 046414618 / Daniel b Sellars<br></br>
Dear DANIEL B SELLARS, AUDREY LAM,<br></br>
We noticed you have not cashed your recent claim payment check for $<b>4897.00</b>. The check was sent on <b>01/14/2026</b> for the incident that occurred on <b>07/29/2021</b>.<br></br>
<p><b>What You Need to Do</b><br></br>
If you still have the check and it’s owed to you, <u>please deposit it immediately</u>. Checks older than 6 months might not be honored by the bank.<br></br>
Contact us right away if you can’t cash it for one of these reasons: <ul>
<li>The check was lost or destroyed.<br></li>
<li>You received the check in error.<br></li>
<li>You’re having trouble cashing the check.<br></li>
<li>You are no longer pursuing reimbursement for your loss.<br></br></li>
</ul>
If you’ve already cashed the check, simply disregard this email. We appreciate your prompt attention to this matter.<br></br>
Sincerely,<br></br>
Taylor Guishard-drummond <br>
Taylor.guishard-drummond@libertymutual.com<br>
Claims Department<br>
(469) 997-8854 Ext 21411 <br></br><br></br>
Policy underwritten by Liberty Mutual Personal Insurance Company .<br>
©2019 Liberty Mutual Insurance Company, 175 Berkeley Street, Boston, MA 02116 USA. Equal Housing Insurer.<br></br><br></br><br></br><br></br><br></br><br></br><br>
<font color = 'white' size='-2'>Claim=046414618</font><br>
<font color = 'white' size='-2'>Cat=Correspondence</font><br>
<font color = 'white' size='-2'>SubCat=Financial</font><br>
<font color = 'white' size='-2'>Exp=01</font><br>
<font color = 'white' size='-2'>Activity=N</font><br>
<font color = 'white' size='-2'>Dsc=Uncashed Check Customer Service Email</font><br></br>
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out2026-05-14Dan SellarsRe: Please Open: Urgent Matter Related to Your Recent Claim
Here's the check we received with the note saying "Paid via Chase app" (26 Jan 2026). I notice it says our names + Loan Depot, which likely is the reason it was rejected.
in2026-05-15Guishard-Drummond, TaylorRE: Re: Please Open: Urgent Matter Related to Your Recent Claim 046414618-01
Hello,
Thank you for your email. You will need to contact your mortgage company for information on how to get their endorsement on the check. They will need the check and a copy of the estimate that was previously provided to you.
Please let me know if you have any questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
————————————
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
Florida License # W575614
For faster claims processing, we strongly encourage customers to file new claims online and to monitor and manage their claims online at Libertymutual.com/online-claims<mailto:https%3A//www.libertymutual.com/online-claims>.
[cid:image001.png@01DCE44C.6F7CA780]<https://www.libertymutual.com/mobile-app-download>
For the fastest service during normal business hours, ask me how we can message via 2-way Text
Learn more about our privacy policy at www.libertymutual.com/privacy<mailto:https%3A//www.libertymutualgroup.com/about-lm/corporate-information/privacy-policy> and view our online resources for information about consumer rights<https://www.libertymutual.com/claims-center/claims-faq/property-claims-disclosures#ca> in your state.
From: Dan Sellars <dan@gf.cx>
Sent: Thursday, May 14, 2026 6:13 PM
To: Guishard-Drummond, Taylor <TAYLOR.GUISHARD-DRUMMOND@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Please Open: Urgent Matter Related to Your Recent Claim
Here's the check we received with the note saying "Paid via Chase app" (26 Jan 2026). I notice it says our names + Loan Depot, which likely is the reason it was rejected.
in2026-05-18Guishard-Drummond, TaylorRE: Re: Please Open: Urgent Matter Related to Your Recent Claim Claim#: 046414618-01
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc53f843a7da2ecffdb2028665c3d8495d07f6e895cf3667954958c4392dca44137cbc6039e1cb3bbb5f10a7d167ac17c28f987c462ee09cd2__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfuNSteMM$>
Hello,
Thank you for your email. I understand your concerns with their process. Loan Depot has insurable interest on your property and per the policy are required to be included on all payments when the estimate exceeds $10,000 for your claim.
Usually the final payment issued once the work is complete and we receive the final invoice, does not include the mortgagee as a payee on the check.
Please see attached, the estimate and payment letter that were previously provided to you.
Please let me know if you have any questions.
Thank you for trusting Liberty Mutual with all your insurance needs.
Regards,
Taylor Guishard-Drummond
She/Her/Hers
Sr. Claims Resolution Specialist I
Property-Inside
————————————
Liberty Mutual Insurance
PO Box 5014
Scranton, PA 18505-5014
Direct Dial: 469-997-8854
Facsimile: 888-268-8840
Florida License # W575614
For faster claims processing, we strongly encourage customers to file new claims online and to monitor and manage their claims online at Libertymutual.com/online-claims<mailto:https%3A//www.libertymutual.com/online-claims>.
[X]<https://www.libertymutual.com/mobile-app-download>
For the fastest service during normal business hours, ask me how we can message via 2-way Text
Learn more about our privacy policy at www.libertymutual.com/privacy<mailto:https%3A//www.libertymutualgroup.com/about-lm/corporate-information/privacy-policy> and view our online resources for information about consumer rights<https://www.libertymutual.com/claims-center/claims-faq/property-claims-disclosures#ca> in your state.
[Liberty Mutual Insurance]<https://urldefense.com/v3/__https://click.email-libertymutual.com/u/?qs=741f0bfe1ab13bcc730c28566b2ac3593cc05ef90e27b958b5937bbb0053fd0abdd9df0f00bfac8ec2456913997feef4804957a7b87f450762f8410f66166131__;!!JJ-tOIoKdBzLSfV5jA!syOgkinUzQfTSVqbq03d1Ee-ujow91icFCv-iFhclf_YwHiNY38Dc71YBHY8TTIWol0IwKDV9Uk4bMUKgdj6fU1VxyRwdsP9fRhfIuS7QMs$>
Coverage provided and underwritten by Liberty Mutual Personal Insurance Company.
Liberty Mutual Insurance Company, with a principal place of business at 175 Berkeley Street, Boston, MA 02116 USA
ⓒ 2026 Liberty Mutual Insurance
________________________________
From: Dan Sellars <dan@gf.cx>
Date: Monday, May 18, 2026 at 11:58
To: Guishard-Drummond, Taylor <TAYLOR.GUISHARD-DRUMMOND@libertymutual.com>
Cc: Audrey Lam <studio@audreylam.com>
Subject: {EXTERNAL} Re: Please Open: Urgent Matter Related to Your Recent Claim
Good morning Taylor,
Quick status. Loan Depot has a very exhaustive checklist for endorsing checks:
* Endorse the back of the check by all payees listed on the check.
* Write your loan number in the memo section on the front of your check.
* Gather all the pages of your insurance adjuster's report
* Provide a copy of the insurance adjuster's estimate listing the identified damages and the amount covered by your insurance company.
* Sign the enclosed Owner's Affidavit.
* Provide a copy of the signed contract between you and the contractor listing:
1. All the repairs that will be performed
2. The total cost to complete the repairs
3. The estimated time required to complete the repairs
4. Repairs must be completed by a licensed contractor
5. Provide a signed W-9 form from your contractor
6. Contractor's license and proof of insurance.
I'm sure you're fully aware of this procedure; just flagging it so that maybe future payments can fold everything into this once approach, or will you continue to issue checks with Loan Depot? Is it helpful to get you in touch with Loan Depot to flag any of this or clear it in advance?
Lastly, would you be okay with providing us with the most "up-to-date" insurance adjuster's estimate that lists the identified damages and the amount covered by your insurance?
Best, Dan
out2026-05-18Dan SellarsRe: Please Open: Urgent Matter Related to Your Recent Claim Claim#: 046414618-01
Quick question - Can it be reissued? This was under $10k; it was $4897, or should you reissue it as a larger check, where it goes over the threshold to include Loan Depot.